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2019/20 Benefits & Guidelines

Box Office Hours.
Monday through Saturday: Noon – 5:00pm
Performance days: Noon – Curtain.
The box office is closed on Sundays when no productions are running. We are also closed for the following holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Emergency Phone Line. During performances only, a phone line is answered by the House Manager in case a patron in the theatre must be contacted at (773) 795-7884.

Late Seating. Latecomers will be asked to wait for an appropriate time to enter the house and will be directed to available seats at the discretion of the House Manager.

Tickets for Children. Court Theatre cannot accommodate children under the age of 5, and our productions are not generally of interest to children under 8 years of age.

Unlimited Ticket Exchanges. FREE Exchanges are available to subscribers only.

By Phone: Select a performance and call us at (773) 753-4472 to reserve seats. Please make sure you have your tickets in front of you when you call.
In-Person: Bring your tickets to the Box Office window.

Upgrade charges apply when exchanging to a higher-priced performance and are due at the time of exchange. Downgrades are not refundable. Subject to availability. Tickets cannot be exchanged online.

  • Exchanges are not permitted after a performance has begun or after it has passed
  • Tickets may not be exchanged from one production to another.
  • You may donate your tickets back as a tax-deductible contribution any time prior to your performance.

Complimentary Lost Ticket Replacement. If your tickets are lost or misplaced, the Box Office will gladly reissue them at no charge. Stop by the box office or call (773) 753-4472.

Flex Ticket Redemption. You must redeem your vouchers for the production, date, and time you prefer, based on availability. Premium Flex Tickets may be redeemed for any performance. Regular Flex Tickets may be redeemed for any performance except Regular Run Saturday evenings and Sunday matinees. Value Flex are valid for Previews only. Flex tickets may not be redeemed for An Iliad at OI.

By Phone: Select a performance and call the Box Office at (773) 753-4472 to reserve seats. Flex Tickets can not be redeemed online.
In Person: Bring your Flex vouchers to the theatre to exchange them for tickets before curtain.
Flex Tickets can not be redeemed online.

  • Once you have made your reservations, you may exchange your tickets, but regular subscription exchange policies apply (see above).

Subscriber Card. A personalized card for $2 off purchases at Court’s bar (min. $5 purchase). Your card will be included with your subscription tickets.

Half-Off Court Coffee Mug. Visit the box office to take advantage of this offer.

Additional Tickets at a Discount. Any additional ticket you buy will be at your same low subscription rate. Please call (773) 753-4472  and we will be happy to assist you. Discounted subscriber tickets are not available online at this time. Not valid for tickets to An Iliad at OI.

Early notification and discounts for Court special events.
Make sure we have your email!

… And as always, enjoy free garage parking (map) and discounts to Hyde Park restaurants!

For more information, contact:
Box Office |  (773) 753-4472
Photo: Erik Hellman and Chris Sullivan in The Mystery of Irma Vep (Brosilow).